340 Section 7A: Help
An Alert Tells Me the Device Timed Out While Waiting for Credentials
The Exchange Server credentials screen was left open too long. Re-enter the
Exchange Server credentials, and try to sync again.
My Today Screen Settings Are Not Restored After a Hard Reset
Settings such as the background image and plug-in choices are not backed up
during synchronization, so they can’t be restored after a hard reset. If you use a
backup utility, you may be able to restore a backup to recover your To da y screen
settings and other additional information.
I Can’t Synchronize Using a Bluetooth Connection
Before you begin, make sure your computer is equipped with Bluetooth
®
wireless
technology, either built-in or through a Bluetooth card. Make sure that the PC’s
Bluetooth setting is discoverable.
1. On your PC, right-click on the gray ActiveSync icon in the Windows system
tray, and select Connection Settings.
2. Check Allow connections to one of the following, and then select Bluetooth.
3. On your smart device, go to your To d a y screen, and then tap Bluetooth .
4. Check the Turn on Bluetooth box to turn on your smart device’s Bluetooth
feature.
5. Press OK .
6. Press Start and select Programs.
7. Select ActiveSync .
8. Press Menu (right softkey) and select Connect via Bluetooth.
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