Ifthetroubleisnotresolvedbytakingtheactionsuggestedbelow,refer
to“Troubleshooting”(→page114).
When performing operations from a wireless
remote control
The unit does not move.
• Pressthe<CAM1>,<CAM2>,<CAM3>or<CAM4>buttontoselect
theunitwhichistobeoperated.
Ifonlyoneunitisbeingused,itisnormallyselectedusingthe<CAM1>
button.
• CheckthattheIRIDswitcheshavebeensetcorrectly.(→page@@,
page@@)
• Iftheunit’sstatusdisplaylampisofforlightsuporange,itmeansthat
theunit’spowerisnoton.
Referto“Turningthepoweron”(→page25),andturnonthepower.
• Iftheunit’sstatusdisplaylampdoesnotblinkevenwhenthewireless
remotecontrolisoperatedneartheunit’swirelessremotecontrol
signallight-sensingarea,itmeansthatthewirelessremotecontrol’s
batterieshaverundown.
Replacethebatteries.
Multiple color bands (color bars) are displayed.
Switchtothecameraimagebypressingthe<MODE>button.
The menu screen is displayed.
Pressthe<MENU>buttonfor2secondstoexitthecameramenu.
The lens focus is not adjusted automatically.
Pressthe<A/FOCUS>buttontoswitchtoautofocusing.
The camera picture is too light or too dark.
1. Pressthe<A/IRIS>buttontoswitchthelensirisadjustment
toauto.
2. Pressthe<AUTO>buttonof<GAIN>toswitchthegain
adjustmenttoauto.
Something is wrong with the coloring of the camera
pictures.
Referto“Autotrackingwhiteadjustment(ATW)”(→page33),andswitch
to“ATW”.
The camera menus are not displayed.
Ifanyofthecameramenusaredisplayedwithinlessthanaminuteafter
thecamerawasrestarted,themenuswillbedisplayedinalltheoutputs.
Check[OSDMix](→page58)onthecameramenu[Other3/4]screen.
When performing operations from a controller
The unit does not move.
• Selecttheunittobeoperatedbyfollowingtheprocedurebelow.
When using a AW-RP50, AW-RP120, or AK-HRP200
Refertotheoperatinginstructionsforthecontroller.
• Ifthe<OPERATE>lamponthecontrollerisoff,itmeansthatthe
powerofthecontrollerisnoton.
• Iftheunit’sstatusdisplaylampisofforlightsuporange,itmeansthat
theunit’spowerisnoton.
Referto“Turningthepoweron”(→page25),andturnonthepower.
Multiple color bands (color bars) are displayed.
Switchtothecameraimagebypressingthe<MODE>button.
The menu screen is displayed.
Pressthe<MENU>buttontoexitthecameramenu.
The lens focus is not adjusted automatically.
Pressthe<EXT(AF)>buttontoswitchtoautofocusing.
The camera picture is too light or too dark.
1. Pressthe<IRIS>buttonseveraltimestoturnonitslamp,
andswitchthelensirisadjustmenttoauto.
2. Pressthe<GAIN>buttonseveraltimestoturnonitslamp,
andswitchthegainadjustmenttoauto.
Something is wrong with the coloring of the camera
pictures.
Referto“Autotrackingwhiteadjustment(ATW)”(→page33),andswitch
to“ATW”.
The camera menus are not displayed.
Ifanyofthecameramenusaredisplayedwithinlessthanaminuteafter
thecamerawasrestarted,themenuswillbedisplayedinalltheoutputs.
Check[OSDMix](→page58)onthecameramenu[Other3/4]screen.
What to do when encountering problems in the basic shooting operations
More advanced operations
Manual shooting (→ page 30)
• Manuallyadjustingthefocus
• Manuallyadjustingtheiris
• Manuallyadjustingtheshutterspeed
• Manuallyadjustingthegain
Preset memories (→ page 31)
• Upto100settingsforthecameradirection(panningandtilting),zoom,
focus,iris,gainupandwhitebalancecanberegisteredinthepreset
memories,andcalled.
• Thenumberofsettingsthatcanberegisteredandcalleddependson
thetypeofwirelessremotecontrol(12settings)orcontrollerthatis
usedforoperation.
White balance adjustment (→ page 32 to to 33)
• Thisadjustmentisperformedtoexpressthewhiteaccurately.Its
settingalsohasaneffectonthecolortonesoftheentirescreen.
• Itmustbeperformedwhenusingtheunitforthefirsttimeorwhenthe
unithasnotbeenusedforaprolongedperiod.
• Performadjustmentwhenthelightingconditionsorbrightness
changes.
• Oncethewhitebalancehasbeenattained,nofurtheradjustmentis
requiredprovidedthattheunitisgoingtobeusedunderthesame
conditions.
Black balance adjustment (→ page 34)
• Thisadjustmentisperformedtoexpresstheblackaccurately.Its
settingalsohasaneffectonthecolortonesoftheentirescreen.
• Itmustbeperformedwhenusingtheunitforthefirsttimeorwhenthe
unithasnotbeenusedforaprolongedperiod.
• Itmustbeperformedwhentheambienttemperaturehaschanged
significantlyandatthechangeoftheseasons.
• Oncethewhitebalancehasbeenattained,nofurtheradjustmentis
requiredprovidedthattheunitisgoingtobeusedunderthesame
conditions.
Black level (master pedestal) adjustment (→ page 35)
• Thisadjustmentisperformedtoaligntheblacklevel(pedestallevel)of
amultiplenumberofcameras.
• Askyourdealertoperformthisadjustment.
Genlock adjustment (→ page 36)
• Thisadjustmentisperformedtoachievephasealignmentbyapplying
externalsynchronization(genlock)whenamultiplenumberofcameras
willbeusedorwhentheunitwillbeusedincombinationwithother
devices.
• Askyourdealertoperformthisadjustment.
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