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Video
No pictures are displayed
or the pictures are
disturbed
Has the unit been connected properly to the other connected devices?
If the system is configured in such a way that the picture is also switched when
the unit to be operated is selected, has the correct unit been selected?
Has the image signal setting been selected correctly?
While outputting video from HDMI, if the USB device is connected /
disconnected or video is started, the HDMI output video may be disrupted. Do
not disconnect the USB device while using HDMI output.
The picture is flipped
vertically
Has the Install Position setting been selected correctly
Multiple color bands (color
bars) are displayed
Switch to the camera picture.
The menu screen is
Exit the menu.
It is difficult to view the
menu screens
Depending on the HDMI monitor you are using, you may experience one or
more of the symptoms described below. These symptoms are especially
noticeable when any of the SD formats is used: This is normal and not
indicative of any trouble.
The resolution of the characters in the camera menu displays changes as the
background image changes.
Depending on the edge enhancement setting established for the monitor, white
lines appear in front of the black shadows of the menus.
Depending on the edge enhancement setting established for the monitor, the
background colors may be superimposed onto the white parts of the menus.
Something is wrong with
the coloring of the pictures
Activate the ATW (Auto tracking white adjustment) function.
In some situations, the proper colors may not be reproduced using the ATW
function.
→ In cases like this, proceed with the white balance adjustment.
Using the USB Video with
Skype for Business, Skype
Has the USB Video H.264 been selected to "Disable"?