Troubleshooting Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Picture
Symptoms
Sound
SNOWY PICTURE
Check
\
NOISY SOUND
NORMAL SOUND
NOISY SOUND
X
NO SOUND
NOISY SOUND
NO SOUND
<,
NORMAL SOUND
- ANTENNA LOCATION AND/OR CONNECTION
"_ - ANTENNA D_RECTION AND/OR LOCATION
- ANTENNA LEAD-IN WIRE
MULTIPLE IMAGE
- ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS
- DIATHERMY AND OTHER MEDICAL EQUIPMENT
INTERFERENCE
Z - VOLUME CONTROL SETTING
- MUTE CONTROL (IF APPLICABLE)
- TRY ANOTHER CHANNEL
- TV SPEAKERS (IF APPLICABLE) IN THE OFF MODE
NORMAL PICTURE
:.... -'" - TV OR CABLE TUNtNG MODE SET TO PROPER SETTING
•'.: ,"".i" '.; - ANTENNA INPUT CORRECT (IF APPLICABLE)
NO VIDEO
- CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET
- BRIGHTNESS & AUDIO CONTROLS SET PROPERLY
- TRY ANOTHER CHANNEL
NO PICTURE
COLOR CONTROL SETTINGS
- TRY ANOTHER CHANNEL
NO COLOR
X - RECEIVER IN VIDEO MODE WITH NO SIGNAL (IF APPLICABLE)
BLUE PICTURE NO SOUND
Should this unit turn ON momentarily and then turn OFF, or fail to operate, unplug the AC cord and
contact your Authorized Servicer for repairs.
Power Loss
Prolonged power interruption causes the following features to reset to their factory preset state.
FEATURE FACTORY PRESET STATE I FEATURE FACTORY PRESET STATE
POWER OFF I SLEEP TIMER OFF
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