36
VQT3W07
Reference
Troubleshooting guide
Before requesting service, please perform the
following checks.
If the problem remains unresolved, consult
your dealer for instructions.
The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
– Image disturbance when replacing 3D discs.
∫ Unit doesn’t respond to remote
control or front panel buttons.
Touch and hold [Í/I] on the main unit for
3 seconds.
– If still unable to turn the unit off, disconnect the
AC mains lead, wait 1 minute, then reconnect
the AC mains lead.
∫ Cannot eject disc.
The unit may have a problem.
– “00 RET” is displayed on the unit’s display.
To return to the factory preset.
¾ Select “Yes” in “Default Settings” in the Setup
menu. (> 35)
To return all settings to the factory preset.
¾ Reset the unit as follows:
– “00 RET” is displayed on the unit’s display.
This unit is turned off when the input for the
TV is switched.
¾ This is a normal phenomenon when using
VIERA Link (HDAVI Control 4 or later). For
details please read the operating instructions
for the TV.
The remote control doesn’t work properly.
¾ Change the batteries in the remote control.
(> 4)
¾ The remote control and main unit are using
different codes. If “SET ” is displayed on the
unit’s display when a button is pressed on the
remote control, change the code on the
remote control. (> 35, 40)
The TV tuner mode is not displayed when the
TV is switched on.
¾ This phenomenon may occur, depending on
the TV setting, when “Quick Start” is set to
“On”.
¾ Depending on the TV, this phenomenon may
be prevented by reconnecting the HDMI cable
to a different HDMI input terminal or by
changing the HDMI auto connection setting.
Do you have the latest firmware installed?
Firmware updates may be released to correct
operating irregularities that are discovered with
certain movies. (> 16)
1 While the unit is off, press and hold [KEYS],
the yellow button and the blue button at the
same time for more than 5 seconds.
2 Press the red button repeatedly until
“06 FTO” is displayed on the unit’s display.
3 Press the green button.
General operation
1 While the unit is off, press and hold [KEYS],
the yellow button and the blue button at the
same time for more than 5 seconds.
2 Press the red button repeatedly until “08 FIN”
is displayed on the unit’s display.
3 Press and hold the green button for more
than 3 seconds.
DMP-BDT500EB-VQT3W07.book 36 ページ ２０１２年２月２４日 金曜日 午後４時１７分
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