Panasonic FZ-M1 Series - Troubleshooting (Advanced)

Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support.
For a software problem, refer to the instruction manual of the software.
Network
Wireless Communication (only for model with wireless LAN/Bluetooth/wireless WAN)
Troubleshooting (Advanced)
<Only for model with LAN>
Cannot connect to a network.
Set the device [Extension Port] to [Enabled] in the [Advanced] menu of the
Setup Utility.
<Only when using the Cradle with
LAN>
Cannot connect to a network.
Set [Cradle USB Port] to [Enabled] in the [Advanced] menu of the Setup Utility.
Cannot check the computer's MAC
address.
Follow the steps below.
1. Touch (All apps) - [Windows System] - [Command Prompt].
Alternatively, touch (Start) - [Windows System] - [Command
Prompt] in the desktop mode.
2. Input “getmac /fo list /v”, and press ≪Enter≫.
Insert a space between “fo” and “list”, and between “list” and
“/v”.
The MAC address of each device appears.
The MAC addresses are the 12 alphanumeric characters that appear in
the “Physical Address” rows of each of the items.
The names of each of the devices are as follows.
* The content displayed will vary depending on the device and model.
3. Input “exit”, and press ≪Enter≫.
Device Connection Name
Wireless WAN Cellular
Wireless LAN Wi-Fi (WLAN)
<Only for model with LAN>
LAN
Ethernet
Bluetooth Bluetooth Network Connection
Cannot connect to a network.
Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) of [Wireless
Configuration] to [Enabled] in the [Advanced] menu of the Setup Utility (
Wireless Configuration).
Confirm the airplane mode is Off.
To turn off the airplane mode, follow the steps below.
1. Touch (Settings) - [Network & Internet] - [Airplane mode].
Alternatively, touch (Start) - (Settings) - [Network &
Internet] - [Airplane mode] in the desktop mode.
2. Touch [Airplane mode] to [Off
], and then;
set [Cellular] to [On] (for wireless WAN).
set [Wi-Fi]*1 to [On] (for wireless LAN).
set [GPS] to [On] (for wireless WAN).
set [Bluetooth] to [On] (for Bluetooth).
set [GPS/GNSS] to [On] (for GPS).