No response.
Open Task Manager and close the software application.
1.
Touch and hold (Start) at the bottom left corner, and then touch [Task Man-
ager].
An input screen (e.g., password input screen at startup) may be hidden behind another win-
dow. Touch the button on the task bar to check.
Shut down by pressing and holding the power switch for 4 secondsor longer, and turn
on the computer and open the application again.
If Windows runs correctly, but the application software does not start, uninstallthe failing applic-
ation software, then reinstallit.
To uninstall, perform the procedure below.
1.
Touch (Settings) - [Apps] - [Apps & features].
2. Select the program you want to uninstall, and touch [Uninstall].
A motion image file cannot be played using
Windows
®
Media Player and the message
“Codecrequired” appears.
Some motion image files require a Codec that is not installed asstandard. In this case, connect to the
Internet and tryplayback of the file again. The Codec may automatically be downloaded so you may be
able to play it.
“Battery not exist” is displayed. Battery goesto sleep if the battery is about 5%, may be displayed such as “Not exist” or “Not use” isnot a
malfunction. Connect the AC adaptor for a while.
Checking the Computer's Usage Status
You can check the computer's usage status in the PC Information Viewer. You may need this information when calling PanasonicTechnicalSupport for
advice.
N O T E
n This computer periodically records the management information of the flash memory, etc. The maximum data volume for each record
is 1024 bytes. The information is only used for estimating the cause when the flash memory goes down by any possibility. They are
never sent to outside via network nor used for any other purpose except for the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save function for management information history] in [Hard
Disk Status] of PC Information Viewer, and touch [OK].
A standard user needs to enter an administrator password.
n Depending on your network environment, it may take 1 minute to start up the PC Information Viewer .
Launching PC Information Viewer
1.
Touch (Panasonic PC Settings Utility) - (Support) - (System) - [Launch PC Information Viewer].
2. Select the item to display the detailed information.
To save the information as a text file
1. Display the information you wish to save.
2. Touch [Save].
To save the item that isdisplayed
Touch [Save only the information displayed] and touch [OK]. Some of the hidden information on the screen, which cannot be shown
without scrolling the screen, willbe saved, too.
To save all items
Touch [Save allthe information] and touch [OK].
In the case of [Hard Disk Status], if you do not add the check mark for [Disable the automaticsave function for management information history],
- 119 -
To Next Page
Loading...
