Panasonic FZ-M1 Series - Product Warranty Information; Limited Hardware Warranty Terms; Optional Warranty Programs

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WARRANTY

For U.S.A.

Panasonic System Solutions Company of North America (PSSNA)

Computer Products - Worldwide Warranties

Section 1: Limited Warranty - Hardware

PSSNA, referred to hereinafter as "Panasonic", will repair the computer productslisted below (“Product(s)”) with new or rebuilt parts, free of charge in a

Global Panasonic designated service location or Panasonic Authorized Service Center for the period specified below from the date of original purchase in

the event of a defect in materials or workmanship. These warrantiesare extended solelyto the original purchaser. A purchase receipt or other proof of

date of originalpurchase will be required before warranty performance is rendered.

Laptop PC (CF-##) - 3 Years

Tablet PC / Handheld (FZ-## / JT-##) - 3 Years

Ultra-Mobile (CF-U#/CF-H# Series) - 3 Years

PDRC - LCD & Keyboard Assembly - 3 Years

Original Battery Warranty

Batteriessupplied with the product are covered under the warranty for one (1) year from date of purchase. Batteries purchased separately are covered

under the warranty for one (1) year from the date of purchase. A replacement battery furnished under the product warranty is covered for the remaining

period of the one year warranty on the original or purchased battery.

Optional: Extended Warranty Program (PC)

If thiscoverage is purchased, the serialnumbered Product is entitled to the same manufacturer’swarranty coverage on the Product with the exception of

the battery. The cost of labor, parts, and shipping are included in the price of the Extended Warranty Program.

Optional: Panasonic “Protection Plus” Warranty

Any Product for which the Panasonic “Protection Plus” warranty has been purchased willreceive additional coverage for any failure that occurs due to

accidental damage. All other terms and conditions of the standard warranty apply and this additionalcoverage will exist for the duration of the standard

warranty period of the Product. If an extended Protection Plus warranty program is purchased, coverage is extended to the end of the last year of exten-

ded coverage purchased.

This warranty does not cover failures or defectsthat are caused by fire, intentional acts, loss, theft, improper maintenance, modification or service by any-

one other than a Panasonic Authorized Service Provider, or damage that isattributable to actsof God. Cosmetic damage that does not affect functionality

is not covered. Cosmetic damage on Products with hardware failures willbe repaired in accordance with the warranty terms. This warranty isextended

solely to the original purchaser on the Product’sserial number for which it was purchased. Complete Product unit replacement fulfills the full obligation

and isat the discretion of Panasonic and is limited to once during the coverage term.

Refer to the Panasonic website for full terms and conditions on the above programs.

Additional exclusionsapply- please refer to limited warranty exclusions section below.

Optional: Panasonic “Ultimate Care” Warranty

Any Product for which the Panasonic “Ultimate Care” warranty program has been purchased will receive additional coverage asspecified in that pro-

gram, for any failure that occurs due to accidentaldamage. Allother terms and conditions of the standard warranty will apply and this additional warranty

coverage will exist for the duration of the standard warrantyperiod of the applicable Product. If an extended warranty is purchased for the Product

together with the Ultimate Care warranty program coverage, the warrantyterm will be extended to the end of the last year of the purchased extended

warranty coverage.

The Ultimate Care warranty willcover any hardware failures occurring due to accidental damage of the Product with an exclusion onlyof customer inten-

tional acts and damage caused by events beyond human control, for up to a maximum of 1%of the totalof Productsdeployed for a specificcustomer.

This includes unlimited replacement of major sub-assemblies and components of the Product during the standard warranty term and anyextended war-

ranty term plan that has been purchased by the customer. Thisalso includes cosmetic damagesthat mayresult from exposure of the internalcom-

ponentsof the Product to the environmental conditions.

Additional exclusionsapply- please refer to limited warranty exclusions section below.

Wireless Module Warranty

Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an Authorized Panasonic Wireless Integ-

rator are covered under the warranty for the remaining warranty period of the device in which the modem is installed. For devices with less than three (3)