1.8 Utilising the Call Centre
112 User Manual
To enter/leave the Not Ready mode
To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready mode)
While on-hook
PT/PS
Press
Log-in/Log-out
.
(Log-in/Log-out)
Specified
OR
All
ICD Group
extension no.
Enter
ICD Group extension number
or
.
ICD Group: Incoming Call Distribution Group
While on-hook
PT/PS
Press
Log-in/Log-out of a specified group
.
(Log-in/Log-out
of a specified group)
PT/SLT/PS
On-hook.Off-hook.
537
Not Ready
Ready
1
0
OR
Enter
735
.
Enter
1
or
0
.
C.Tone
PT/PS
(Wrap-up)
While on-hook
Press red or flashing red
Wrap-up.
*
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