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Questions and Answers
Q: There are humming and
clicking noises from my oven
when I cook by combination.
What is causing these noises?
A: The noises occur as the oven
automatically switches from
microwave power to grill/oven to
create the combination setting.
This is normal.
Q: My oven has an odour and
generates smoke when using
the combination, oven and
grill function. Why?
A: After repeated use, it is
recommended to clean the oven
and then run F3 Deodorization.
Q: The oven stops cooking by
microwave and"H97","H98" or
"H00" appears in the display.
Why?
A: This display indicates a problem
with the microwave generation
system. Please contact an
authorised Service Centre.
Q: The fan continues to rotate
after cooking. Why?
A: After using the oven, the fan
motor may rotate to cool the
electrical components. This is
normal and you can continue
using the oven at this time.
Q: Can I check the pre-set oven
temperature while cooking by
oven?
A: Yes. Tap Oven pad and the oven
temperature will appear in the
display window for 2 seconds.
Q: “DEMO MODE PRESS ANY
KEY” appears in the display
and the oven does not cook.
Why?
A: The oven has been programmed
in demo mode. This mode is
designed for retail store display.
Deactivate this mode by tap
Micro Power once and Stop/
Cancel 4 times.
Q: The operation guide has
disappeared on my display, I
can only see numbers. Why?
A: The operation guide was turned
off by tapping Timer/Clock 4
times. When colon or time of day
is displayed, tap Timer/Clock 4
times to turn the operation guide
back on.
Q: The oven stops cooking by
steam or combination with
steam and U14 appears in the
display.
A: The water tank is empty and
the operation guide has been
turned off. Re-fill the water
tank, position back in the oven
and press the Dial to resume
cooking. If this happens 3 times
during operation, cooking will
stop. Press Stop/Cancel to
reset.
Q: The control panel keys do not
respond when tapped. Why?
A: Ensure the oven is plugged in.
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