Panasonic KX-HDV130 - Acd_Login_Condition_N; Acd_Logout_Condition_N; Cc_Disposition_Code_Enable_N; Cc_Customer_Org_Trace_Enable_N

ACD_LOGIN_CONDITION_n
Parameter Name Example ACD_LOGIN_CONDITION_1, ACD_LOGIN_CONDITION_2
Value Format INTEGER
Description Specifies the ACD state when login to the ACD.
Value Range
• 0: Available
• 1: Unavailable
Default Value 0
ACD_LOGOUT_CONDITION_n
Parameter Name Example ACD_LOGOUT_CONDITION_1, ACD_LOGOUT_CONDITION_2
Value Format INTEGER
Description Specifies the ACD state when logout to the ACD.
Value Range
• 0: Continue
• 1: Unavailable
Default Value 1
CC_DISPOSITION_CODE_ENABLE_n
Parameter Name Example CC_DISPOSITION_CODE_ENABLE_1,
CC_DISPOSITION_CODE_ENABLE_2
Value Format BOOLEAN
Description Specifies whether to enable the Disposition Code.
Value Range
• Y: Enable
• N: Disable
Default Value
N
Web User Interface Reference Disposition Code (Page 103)
CC_CUSTOMER_ORG_TRACE_ENABLE_n
Parameter Name Example CC_CUSTOMER_ORG_TRACE_ENABLE_1,
CC_CUSTOMER_ORG_TRACE_ENABLE_2
Value Format BOOLEAN
Description Specifies whether to enable the Customer Originated Trace.
Value Range
• Y: Enable
• N: Disable
Default Value
N
Document Version 2015-12 Administrator Guide 219
5.3.14 Call Center Settings