Note
This CDR data can be used just for reference. This is because an accurate duration of a call may not be
counted by CDR data, when the call is transferred (Call Transfer) or parked (Call Park).
CDR file information recording is as follows:
Column Item
*1
Description
1 Account Code Shows the account code appended to the call.
2 Caller Outgoing call:
Shows the caller's extension number.
Incoming trunk call:
Shows the Caller ID.
Blind transferring call:
Shows "*".
3 Callee Shows the destination dial number.
4 Source Channel Shows the channel that is used by the caller. The information
recorded varies depending on the type of terminal or trunk. For more
information, refer to [Channel Information].
5 Destination
Channel
Incoming call:
Shows the channel that is used by the called party.
Outgoing trunk call:
Shows the trunk channel that is used by the caller.
The information recorded varies depending on the type of terminal or
trunk. For more information, refer to [Channel Information].
6 Feature If the called party is a floating extension (Voicemail, Paging or
MeetMe), the following feature names are displayed:
• Voicemail
• Paging
• MeetMe
7 Option 1 Used as developer’s information.
8 Option 2 Used as developer’s information.
9 Start Time Shows the date and the start time of the call.
10 Answer Time Shows the date and time of answering the call.
11 End Time Shows the date and the end time of a call.
12 Total Duration Shows the duration of the call including the ring duration. (Seconds)
13 Talking Duration Shows the duration of the conversation. (Seconds)
14 Status The call making/receiving results are displayed as below:
• ANSWERED
• NO ANSWERED
• BUSY
• FAILED
3.12.2 CDR (Call Detail Record)
Feature Manual 63
To Next Page
Loading...
