Error Message & IP-PT Activity Probable Cause Solution
ERR 2004-0000
UNREGISTERED TO SERVER
Resets
and displays error for 5 seconds
while starting up.
• IP-PT not registered • Check the registration
status of the IP-PT.
ERR 2005-0000
NO MORE CONNECTIONS
Resets
and displays error for 5 seconds
while starting up.
• Connection refused by the
PBX
ERR 2006-XXXX
DHCP SERVER REJECTION
Resets
and displays error for 5 seconds
while starting up.
• IP address lease time from
DHCP server has expired
• IP address lease renewal
was refused by DHCP
server
• Consult your network
administrator.
ERR 2007-0000
HARDWARE ERROR
Resets
and displays error for 5 seconds
while starting up.
• Communication error with
sub CPU
• If this error is displayed
frequently, repair or
replace the IP-PT.
ERR 2008-0000
HARDWARE ERROR
Resets
and displays error for 5 seconds
while starting up.
• Sound hardware control
error
ERR 2009-XXXX
MGCP SERVER REJECTION
Resets
and displays error for 5 seconds
while starting up.
• Error information from the
PBX (MGCP server)
• Consult your network
administrator.
ERR 2010-0000
HARDWARE ERROR
Resets
and displays error for 5 seconds
while starting up.
• Communication error with
sub CPU for Self Labeling
• If this error is displayed
frequently, repair or
replace the IP-PT.
ERR 3001-0000
HARDWARE ERROR
Displays error until reset the IP-PT.
• Communication error with
sub CPU
ERR 3002-0000
HARDWARE ERROR
Displays error until reset the IP-PT.
• Sound hardware control
error
ERR 3003-XXXX
DHCP SERVER NOT FOUND
Displays error until reset the IP-PT.
• IP address lease renewal
was refused by DHCP
server
• Consult your network
administrator.
ERR 3100-0000
BLUETOOTH ERROR
Resets
the Bluetooth wireless headset.
• Bluetooth hardware error • Repair or replace the
Bluetooth wireless
headset.
Document Version 2016-03 Installation Manual 265
7.1.4 Error Messages
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