After pressing the corresponding DSS button, and while hearing the busy tone, the user can check the caller’
s information on the LCD. Then, the user can interrupt the call
(Executive Busy Override), if necessary.
Conditions
[General]
• Class of Service (COS) programming determines the extension users who can use Executive Busy
Override and set Executive Busy Override Deny.
• This feature will not function when the busy extension:
a. Has set Executive Busy Override Deny or Data Line Security (® 5.1.1 Data Line Security).
b. Is being monitored by another extension (® 4.1.6 Call Monitor).
c. Is receiving OHCA (® 14.1.3 OHCA (Off-hook Call Announcement), ® 22.1.5 Whisper OHCA).
d. Is on a conference call (® 4.1.18 Conference, ® 15.1.11 Privacy Release).
e. Is on a doorphone call (® 5.1.15 Doorphone Call).
f. Is using Live Call Screening (LCS) or Two-way Record (® 20.1.51 Unified Messaging—Live Call
Screening (LCS), ® 20.1.90 Unified Messaging—Two-way Record/Two-way Transfer).
g. Has a call on consultation hold (® 5.1.10 DISA (Direct Inward System Access)).
• This feature is not available for a CO-to-CO line call via Direct Inward System Access (DISA).
[One-touch Executive Busy Override]
• Automatic Callback Busy cannot be used on CO lines that have this feature enabled (® 2.1.4 Automatic
Callback Busy (Camp-on)).
PC Programming Manual References
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—
Executive Override Deny
Set / Cancel
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan
—B/NA DND Call Feature—
Executive Busy
Override
10.7.1 PBX Configuration—[2-7-1] System—Class of Service
—COS Settings—Executive
→
Executive Busy Override
→ Executive Busy Override Deny
10.9 PBX Configuration
—[2-9] System—System Options—Option 1—
PT Operation—One-touch Busy
Override by SCO key
12.1.1
PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 3—
Executive
Override Deny
12.2.1
PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 3—
Executive
Override Deny
Feature Manual References
4.1.22 COS (Class of Service)
Operating Manual References
1.3.24 Executive Busy Override
130 Feature Manual Document Version 2016-03
6.1.7 Executive Busy Override
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