– If the extension user tries to access their mailbox using the Automatic Login feature, the user will
access the Message Manager mailbox instead of the assigned mailbox.
Default
0
Value Range
1–8 digits
Maintenance Console Location
23.2 UM Configuration
—[4-2] Service Settings—Parameters
Feature Manual References
20.1.65 Unified Messaging—Operator Service
Operator Service—Operator’s Mailbox
Specifies the mailbox number for Operator 1, 2, and 3. Callers to Operator 1, 2, or 3 are prompted to leave a
message
in this mailbox depending upon how the Busy Coverage Mode or No Answer Coverage Mode is set.
Default
998
Value Range
2–8 digits
Maintenance Console Location
23.2 UM Configuration—[4-2] Service Settings—Parameters
Feature Manual References
20.1.65 Unified Messaging—Operator Service
Operator Service—Busy Coverage Mode
Specifies how to handle calls when the operator is busy.
Default
Hold
Value Range
Hold: Automatically places the caller on hold and the operator is called again.
No Answer Coverage: Offers the option specified by the No Answer Coverage Mode
to the caller.
Call Waiting: Signals the operator when another call is waiting using the Call Waiting feature of PBX.
Disconnect Message: Disconnects the caller after playing "Thank you for calling".
Maintenance Console Location
23.2 UM Configuration—[4-2] Service Settings—Parameters
1010 PC Programming Manual Document Version 2016-03
23.2 UM Configuration—[4-2] Service Settings—Parameters