2.3 Frequently Asked Questions (FAQ)
This
section provides answers to some common questions about using the Maintenance Console software to
program the PBX. The information is divided into the following topics:
Title Description
Connection Connecting to the PBX using Maintenance Console.
Maintenance Console Software Using the Maintenance Console software.
Card Status Changing the status (INS/OUS) of cards.
Portable Stations Setting up portable stations, including registration and deregistration.
Numbering Changing the numbering plan for the PBX, or numbers of individual
extensions or features.
Saving Modified Data Safely saving PBX data edited with Maintenance Console.
Setting Features Setting up individual features.
Connection
Q The Maintenance Console cannot connect to the PBX via a LAN connection.
A
• Is the PC connected to the LAN?
• Have
the IP address and port number of the PBX been set correctly? For more details,
see 28.1 Network Service—[1] IP Address/Ports.
• Is the login name and password correct?
Q Can I perform initial setup of the PBX without being connected to the PBX?
A Yes. This is possible in Off-line mode.
Create a new system data file in Off-line mode
(see 1.2.2 PC Programming Using
Off-line Mode), modify settings as necessary, and then upload this file to the PBX later
(see 7.2.1 Utility—File—File Transfer PC to PBX).
Maintenance Console Software
Q How do I confirm the software version of the PBX or installed cards?
A
• From
the Home Screen, access the List View (see 3.1 Home Screen). The software
version of the PBX is displayed on this screen.
• From 9.1 PBX Configuration—[1-1] Configuration—Slot, click Summary.
Summary information is displayed for all cards installed in the PBX.
Q Not all of the characters of a setting can be displayed because the column is too
narrow.
A
• Move the mouse to the line between the names of 2 setting items, at the top of the
table.
The pointer will change to a double arrow. Click and drag the line to the right until all
characters are displayed.
Document Version 2016-03 PC Programming Manual 51
2.3 Frequently Asked Questions (FAQ)
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