7.7.1 Utility—Email Notification—Alert ..................................................................................153
7.7.2 Utility—Email Notification—System Analysis ...............................................................155
7.7.3 Utility—Email Notification—Test Email .........................................................................156
7.8 Utility—Command .........................................................................................................157
7.8.1 Utility—Command—UM Command ..............................................................................157
7.8.2 Utility—Command—Router Command ........................................................................157
7.9 Utility—UM – System Prompts Customization ...........................................................158
7.10 Utility—Automatic Two-way Recording ......................................................................160
7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting .......................................160
7.10.2 Utility—Automatic Two-way Recording—Extension Setting .........................................161
7.10.3 Utility—Automatic Two-way Recording—Extension Setting List ..................................162
7.10.4 Utility—Automatic Two-way Recording—Maintenance ................................................166
7.11 Utility—UM - System Maintenance ..............................................................................167
7.12 Utility—CS-Web Connection ........................................................................................168
7.13 Utility—Flash ROM ID Information ..............................................................................169
8 Users .....................................................................................................171
8.1 Users—User Profiles ....................................................................................................172
8.1.1 Users—User Profiles—Advanced setting .....................................................................175
8.2 Users—Add User ...........................................................................................................181
8.2.1 Users—Add User—Single User ...................................................................................181
8.2.2 Users—Add User—Multiple Users ...............................................................................185
8.3 Users—Automatic Two-way Recording ......................................................................186
8.3.1 Users—Automatic Two-way Recording—Edit a Recording .........................................186
8.3.2 Users—Automatic Two-way Recording—Record List ..................................................187
8.4 Users—ICDG Management ...........................................................................................188
8.4.1 Users—ICDG Management—Group Monitor ...............................................................188
8.4.2 Users—ICDG Management—ACD Report ..................................................................192
8.4.3 Users—ICDG Management—ACD Scheduled Export .................................................201
8.4.4 Users—ICDG Management—ACD Export History .......................................................202
9 PBX Configuration—[1] Configuration ...............................................203
9.1 PBX Configuration—[1-1] Configuration—Slot ..........................................................204
9.2 PBX Configuration—[1-1] Configuration—Slot—Summary ......................................208
9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status .................213
9.4 PBX Configuration—[1-1] Configuration—Slot—System Property ..........................217
9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property ................................235
9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main .........................235
9.5.2 PBX Configuration—[1-1] Configuration—Slot—Site Property—FAX Card .................278
9.5.3 PBX Configuration—[1-1] Configuration—Slot—Site Property—NSVM ......................279
9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property ........................283
9.7 PBX Configuration—[1-1] Configuration—Slot—UM Port Property .........................286
9.8 PBX Configuration—[1-1] Configuration—Slot—Port Property—Port Type
View ................................................................................................................................288
9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property ...........289
9.10 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Card Property ...........296
9.11 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Port Property ............297
9.12 PBX Configuration—[1-1] Configuration—Slot—V-IPGW16—Shelf Property .........333
9.12.1 PBX Configuration—[1-1] Configuration—Slot—V-IPGW16—Shelf Property—GK
Settings ........................................................................................................................350
9.12.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property - Virtual IP Gateway—Hunt
Pattern ..........................................................................................................................351
9.13 PBX Configuration—[1-1] Configuration—Slot—V-IPGW16—Port Property ...........353
9.14 PBX Configuration—[1-1] Configuration—Slot—V-IPEXT32—Card Property .........355
9.15 PBX Configuration—[1-1] Configuration—Slot—V-IPEXT32—Port Property ..........360
6 PC Programming Manual Document Version 2016-03
Table of Contents