2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) ................... 245
2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor ..................................... 245
2.2 Configuring Unified Messaging Features ................................................................. 247
2.2.1 System Manager Features ......................................................................................... 247
2.2.2 Message Manager Features ....................................................................................... 259
3 Customising Your Phone & System ................................................. 275
3.1 Customising Your Phone (Personal Programming) ................................................. 276
3.1.1 Customising Your Phone (Personal Programming) .................................................... 276
3.1.2 Settings on the Programming Mode ........................................................................... 277
3.1.3 Customising the Buttons ............................................................................................. 287
3.2 System Programming Using Web Maintenance Console ........................................ 293
3.2.1 User Programming ..................................................................................................... 293
4 Customising Extensions and the System–for Managers ............... 321
4.1 Manager Programming ............................................................................................... 322
4.1.1 Programming Information ........................................................................................... 322
4.1.2 Manager Programming ............................................................................................... 322
4.1.3 Supervisory Monitor (ACD) Control ............................................................................ 324
5 Appendix ............................................................................................. 333
5.1 List of Operations by Telephone Type ...................................................................... 334
5.1.1 List of Operations by Telephone Type ........................................................................ 334
5.2 Troubleshooting .......................................................................................................... 342
5.2.1 Troubleshooting .......................................................................................................... 342
5.3 Feature Number Table ................................................................................................. 346
5.3.1 Feature Number Table ................................................................................................ 346
5.4 What is This Tone? ...................................................................................................... 357
5.4.1 What is This Tone? ..................................................................................................... 357
5.5 Revision History .......................................................................................................... 361
5.5.1 PCMPR Software File Version 002.0xxxx .................................................................. 361
5.5.2 PCMPR Software File Version 002.1xxxx .................................................................. 361
5.5.3 PCMPR Software File Version 003.0xxxx .................................................................. 362
5.5.4 PCMPR Software File Version 003.2xxxx .................................................................. 363
5.5.5 PCMPR Software File Version 004.00xxx .................................................................. 363
5.5.6 PCMPR Software File Version 004.01xxx .................................................................. 364
5.5.7 PCMPR Software File Version 004.1xxxx .................................................................. 364
5.5.8 PCMPR Software File Version 004.2xxxx .................................................................. 364
5.5.9 PCMPR Software File Version 004.3xxxx .................................................................. 364
Table of Contents
Operating Manual 13