2.28.2 Outgoing Message (OGM) ...........................................................................................260
3 Unified Messaging System ..................................................................263
3.1 Unified Messaging System Administration ................................................................264
3.1.1 Unified Messaging System Overview ...........................................................................264
3.1.2 System Administration ..................................................................................................267
3.1.2.1 Automatic Configuration of User Profiles and Mailboxes ..........................................267
3.1.2.2 Custom Service Builder .............................................................................................267
3.1.2.3 Default Mailbox Template ..........................................................................................267
3.1.2.4 Password Administration ...........................................................................................268
3.1.2.5 System Backup/Restore ............................................................................................268
3.1.2.6 System Reports .........................................................................................................269
3.1.2.7 System Security .........................................................................................................269
3.1.3 Fax Server ....................................................................................................................271
3.2 System and Subscriber Features ................................................................................273
3.2.1 System Features ..........................................................................................................273
3.2.1.1 Alternate Extension Group ........................................................................................273
3.2.1.2 Auto Forwarding ........................................................................................................273
3.2.1.3 Automated Attendant (AA) .........................................................................................273
3.2.1.4 Automatic Two-way Recording for Manager .............................................................274
3.2.1.5 Broadcasting Messages ............................................................................................275
3.2.1.6 Call Services ..............................................................................................................276
3.2.1.7 Call Transfer to Outside .............................................................................................276
3.2.1.8 Caller ID Call Routing ................................................................................................277
3.2.1.9 Caller ID Screening ...................................................................................................277
3.2.1.10 Caller Name Announcement .....................................................................................277
3.2.1.11 Class of Service (COS) .............................................................................................278
3.2.1.12 Company Greeting ....................................................................................................279
3.2.1.13 Company Name .........................................................................................................279
3.2.1.14 Covering Extension ...................................................................................................279
3.2.1.15 Custom Service .........................................................................................................280
3.2.1.16 Dialling by Name .......................................................................................................281
3.2.1.17 Emergency Greeting ..................................................................................................281
3.2.1.18 Extension Group ........................................................................................................281
3.2.1.19 Fax Service ................................................................................................................282
3.2.1.20 Hold ...........................................................................................................................282
3.2.1.21 Holiday Service ..........................................................................................................282
3.2.1.22 Hospitality Mode ........................................................................................................283
3.2.1.23 Intercept Routing to a Mailbox ...................................................................................283
3.2.1.24 Intercom Paging ........................................................................................................284
3.2.1.25 Interview Service .......................................................................................................284
3.2.1.26 List All Names ............................................................................................................285
3.2.1.27 Logical Extension (All Calls Transfer to Mailbox) ......................................................285
3.2.1.28 Message Reception Mode .........................................................................................286
3.2.1.29 Message Waiting Notification—E-mail Device ..........................................................286
3.2.1.30 Message Waiting Notification—Lamp ........................................................................288
3.2.1.31 Message Waiting Notification—Telephone Device ....................................................288
3.2.1.32 Multilingual Service ....................................................................................................289
3.2.1.33 No DTMF Input Operation .........................................................................................289
3.2.1.34 On Hold Announcement Menu ..................................................................................290
3.2.1.35 Operator Service .......................................................................................................290
3.2.1.36 PIN Call Routing ........................................................................................................291
3.2.1.37 Play System Prompt After Personal Greeting ...........................................................291
3.2.1.38 Port Service ...............................................................................................................292
3.2.1.39 Remote Time Service Set ..........................................................................................292
Feature Guide 11
Table of Contents