Introduction
Call Centre Solution
Customer
Supervisor
Agent
9
- Product Overview
The KX-NS500 is designed to be used in call centre environments. Its built-in applications support the basic
needs of supervisors at call centres, such as Queue Announcement, Live Status Monitor, Activity Report,
Automatic Conversation Recording, and NAS (Network Attached Storage).
Activity Report
Live Status Monitor
Record conversation
NAS Server
Save the voice data
KX-NS500
“Four other people are waiting to connect”
“And your estimated wait time is around 10 minutes.”
:
Queue Announcement
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