To monitor the waiting call status
On-hook.
Enter ICD Group
extension number.
Off-hook.
6-Line Display PT
Enter 739.
3 97
C.Tone
ICD Group
extension no.
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT LOG SPRVS
Confirm the status of queued calls.
Group Monitor On
• If an ICD group has an overflowed call, the display shows the status automatically.
• For information about other supervisory features, refer to "1.3.42 ICD Group
Features—Supervisory".
1.3.39 ICD Group Features—Log-in/Log-out
You can control your status in an incoming call distribution
(ICD) group. When in the Log-out mode, incoming calls to
the group will not ring at your extension. When you return,
calls will again ring at your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This time can
be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave an ICD group.
Log-in
Log-out
Wrap-up
Talk.
Not Ready
Ready
Document Version 2014-11 Operating Manual 113
1.3.39 ICD Group Features—Log-in/Log-out
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