General Features
148 Features Guide
(Example 2)
1. The caller hears OGM 1, if available.
(Sample OGM 1)
• What if OGM 1 is busy?
The caller first hears a ringback tone and then will hear OGM 1 as soon as it becomes
available (Go to step 2).
• What if OGM 1 is OUS (Out-of-Service)?
Step 1 will be skipped (Go to step 2).
2. The caller is put in the waiting queue for 16 seconds (2T).
3. The caller hears OGM 3.
(Sample OGM 3)
If OGM 3 is busy, the caller first hears Music on Hold and then will hear OGM 3 as soon
as it becomes available.
4. The caller is disconnected from the switch.
Sorry, all lines are busy.
Please wait a moment.
Sorry, all lines are still busy.
Please call us again.
Thank you for calling.
S1 2T S3 OFF
(1) (2) (3) (4)
UCD group
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