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3
Features
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.‘,
Consultation Hold
Description
Conditions
Programming
References
Allows the extension
user
to place a call on
hold temporarily to
transfer it
or make a
Conference call or make Call Splitting. The
held call
can be
retrieved from other extensions.
With a proprietary telephone, Consultation Hold is established by
pressing TRANSFER or CONF button. With a single line telephone. it
is established by pressing the hookswitch lightly.
With a single line telephone, the user can hold a call only to transfer it.
Doorphone calls and paging calls cannot be placed on Consultation
Hold.
A new incoming call will not arise at the extension which is keeping a
call on Consultation Hold. The extension is regarded as busy.
If a calling party is placed on hold, music is sent to the party, if
available. (Music on Hold)
If a call on hold is not retrieved in a specific period of time. Transfer
Recall starts.
If a CO call is placed on hold and not retrieved in 30 minutes, it is
automatically disconnected.
Feature References
Section 3, Features,
Call Splitting
Call Transfer, Screened - to
CO Line
Call Transfer. Screened - to
Extension
Operation References
Not applicable.
Section 4, System Programming,
[20
I]
Transfer Recall Time
[990] System Additional Information, Fields (2). (5)
Call Transfer, Unscreened
Conference
Conference, Unattended
Music on Hold
3-44
Features
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