Answering System
Preparation
69
For assistance, please call: 1-800-211-PANA(7262)
Telephone System Useful Information
If the Following Appear on Your Display...
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 67–69) for the Cause & Remedy.
Display message Cause & Remedy
Wrong handset
Refer to manual
• This handset is not for this base unit. This handset is
for KX-TG6500 base unit. The accessory handsets
for this base unit are KX-TGA520 and KX-TGA523.
To order, see page 3.
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an
alarm tone sounds.
•
The handset has lost communication with the base
unit. Walk closer to the base unit, and try again.
• Confirm the base unit’s AC adaptor is
plugged in.
• Raise the base unit antennas.
• The handset’s registration may have been
canceled. Re-register the handset (p. 65, 66).
The handset and/or base unit
does not work.
• Check the settings (p. 11–13).
• Check whether the dialing mode setting is
correct (p. 16).
• Fully charge the battery (p. 12).
• Clean the charge contacts and charge again
(p. 13).
• Check battery installation (p. 12).
• Unplug the base unit’s AC adaptor to reset it.
Plug in, and try again.
• The handset has not been registered to the
base unit. Register the handset (p. 66, steps
5 and 6).
•
Re-install the battery (p. 12) and fully charge it.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 24).
The base unit and/or handset
does not ring.
• The ringer volume is turned off. Set to high,
medium, or low (p. 18, 19).
• If more than one other user is using the
handset and/or base unit, the handset/base
unit may not ring. Users will hear incoming
call tones (p. 57).
TG5230.fm Page 69 Wednesday, February 4, 2004 9:51 AM
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