Problem Cause/solution
I cannot have a conversation
using the headset.
R Your Bluetooth headset is not registered. Register it
(page 49).
R Turn your headset off, then turn it on and try again.
Noise is heard during a call on
the headset.
R A Bluetooth headset can communicate with the base unit
within a range of approximately 10 m (33 feet). The
connection may be subject to interference from
obstructions such as walls or electronic devices. Move
closer to the base unit.
I cannot connect my headset to
the base unit.
R Confirm that your headset is turned on.
R If your headset is already connected to another Bluetooth
device such as your cellular phone, disconnect the
headset from your cellular phone, then perform the
connecting procedure from the base unit.
R If someone is using a cellular line, you cannot connect the
headset. There can be only one active Bluetooth
connection at a time.
R The headset has not been registered to the base unit.
Register the headset (page 49).
Some headset enhanced
features are not available.
R The base unit does not support enhanced features such
as Last number redial or Call reject.
An error tone is heard when I
try to program the Bluetooth
feature.
R The Bluetooth feature cannot be accessed immediately
after connecting the AC adaptor to the base unit. Wait a
few seconds and try again.
R The headset has not connected to the base unit yet, even
though you performed the connecting procedure setting.
Wait a few seconds and try again.
Answering system
Problem Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 51).
R The answering system does not answer or record calls
from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 52).
R The recording time is set to “Greeting only”. Change
the setting (page 55).
R If you subscribe to a Voice Mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 55).
R The answering system will not answer incoming calls
while:
– the base unit or 2 or more handsets are on a cellular
call or an intercom call.
– a headset is in use.
Caller information is recorded in the caller list.
68
Useful Information
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