21
English
Troubleshooting
Problem Possible cause Action
While charging
The charge status lamp
(
) does not glow when
charging starts.
You have just purchased the
toothbrush or have not used it for
a while.
The charge status lamp ( ) may not
glow for several minutes after starting to
charge it, but it will glow if you continue to
charge it. If the charge status lamp (
)
does not glow after a while, consult with
an authorized service centre for repair.
The main unit is not properly
mounted on the charging stand.
Insert the main unit in the charging ring
and check that the charge status lamp
(
) glows. (See page 13.)
The charge status lamp
(
) is blinking rapidly.
(Twice every second)
The temperature is too low or
high while charging.
Charge the toothbrush within the
recommended charging temperature of
5 °C to 35 °C.
If the charge status lamp (
) blinks even
when charging within the recommended
temperature range, please contact an
authorized service centre for repair.
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