4.1 Troubleshooting
User Manual 139
When I try to make an outside (CO) line
call, I hear a reorder tone, or the display
shows "Restricted".
• The telephone is locked.
Unlock your telephone. ( 1.5.3
Preventing Other People from Using Your
Telephone (Extension Lock), 2.1.1 Locking
Other Extensions (Remote Extension Lock))
• Toll restriction is activated.
Consult your manager or dealer.
• An account code is required. ( 1.2.6
Using Your Calling Privileges at Another
Extension (Walking COS), Using an Account
Code (Account Code Entry) in 1.2.1 Basic
Calling)
I cannot make an outside (CO) line call
using a One-touch Dialing button or
Speed Dialing.
• An outside (CO) line access number was not
stored with the phone number.
An outside (CO) line access number is
required for outside (CO) line calls. ( 1.2.1
Basic Calling, 3.1.3 Customizing the Buttons)
During a conversation with an outside
party, the call was disconnected.
• The specified time limit has run out.
(
1.4.1 Transferring a Call (Call Transfer),
1.4.5 Talking to Multiple Parties (Conference))
Consult your dealer about extending the
time limit, if necessary.
The Redial feature does not function. • The stored number is more than 64 digits
long, or is an extension number. (
1.2.3
Redialing)
Redialing can only be used with outside
(CO) line numbers of 64 digits or less.
I cannot access computer services,
telephone banking, etc.
• A tone signal is required and your outside
(CO) line is set to "Pulse". (
1.2.6 Using
Your Calling Privileges at Another Extension
(Walking COS))
Change the dialing mode.
Computer or fax machine
communication was interrupted.
• An indication tone may have interrupted
communication. (
1.7.6 Protecting Your
Line against Notification Tones (Data Line
Security))
Set your line to not receive signaling tones.
Problem Remedy
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