FAQs, etc.
51
Problem Actions
•
Frequently Asked Questions
Screen Sound DVB
•
Due to the digital reception technologies involved, quality of the DTV signals may be relatively low in
some cases, despite good reception of analogue programmes.
Chaotic image, noisy
“VIERA Link” function
does not work and
an error message appears
•
Confirm the connection.
•
Turn the connected equipment on and then switch the TV on. (p. 42)
•
Set “P-NR” in the Picture Menu (to remove noise). (p. 22)
•
Check nearby electrical products
(car, motorcycle, fluorescent lamp).
The remote control
does not work
•
Are the batteries installed correctly? (p. 6)
•
Has the TV been switched On?
TV goes into
“Standby mode”
•
Off Timer function is activated.
•
The TV enters “Standby mode” about 30 min. after analogue
broadcasting ends.
Unusual image is displayed
•
Turn off the TV with Mains power On / Off switch, then turn it on
again.
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
•
Is the HDMI cable connected properly? (p. 44)
•
Turn Off the TV and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 49)
•
Use an equipment compliant with EIA/CEA-861/861B.
Sound is unusual
•
Set the sound setting of the connected equipment to
“2ch L.PCM”.
•
Check the “HDMI1 Input” setting in the Sound Men
u. (p. 22)
•
If digital sound connection has a problem, select analogue
sound connection. (p. 41)
Interference or
frozen / disappearing
image in DVB
•
Check “DVB Signal Condition”. (p. 31)
If “Signal Quality” or “Signal Strength” are displayed in red, check
aerial.
If problem persists, consult your local Panasonic dealer.
•
Turn the TV off with the Mains power On / Off switch, then turn it
On again.
Sound level is low
or sound is distorted
•
Sound signal reception may be deteriorated.
•
Set “NICAM” (p. 22) in the Sound Menu to “Off”.
(Analogue only)
No sound is produced
•
Is “Sound mute” active? (p. 7)
•
Is the volume set to the minimum?
Blurry or distorted image
(no sound or low volume)
•
Reset channels. (p. 30)
No image can be
displayed
•
Is “Colour” or “Contrast” in the Picture Menu set to the minimum?
(p. 22)
An error message appears
•
Follow the message’s instructions.
•
If the problem persists, contact the authorized Service Centre.
HDMI Other
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