84
Problem Actions
HDMI
Sound is unusual
Set the sound setting of the connected equipment to ●
“2ch L.PCM”.
Check the “HDMI1 Input” setting in the Sound Menu. (p. 31)
●
If digital sound connection has a problem, select analogue sound ●
connection. (p. 80)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Check the HDMI cable is connected properly. (p. 74)●
Turn the connected equipment on and then switch the TV on. ●
(p. 69)
Check an input signal from the equipment. (p. 81)
●
Use an equipment compliant with EIA/CEA-861/861B.●
Network
Cannot connect to the network
Check the LAN cable is connected properly. (p. 55)●
Check the connections and settings. (p. 55 - 57)●
Check the network equipment and network environment.●
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot select the file during
DLNA operations
Is media server prepared? (p. 54)●
Check applicable data format. (p. 54)●
Cannot operate VIERA CAST
Check the connections and settings. (p. 55 - 57)●
The server or connected line might be busy now.●
Other
The TV does not switch On
Press and hold the standby On / Off switch on the remote control ●
for about 1 second if Power LED is red.
Check the mains lead is plugged into the socket outlet.
●
The fuse in the mains plug may have blown. Replace it with one of ●
an identical rating (p. 4).
The TV goes into
“Standby mode”
Off Timer function is activated.●
The TV enters “Standby mode” about 30 mins. after analogue ●
broadcasting ends.
The remote control does not work
or is intermittent
Are the batteries installed correctly? (p. 7)●
Has the TV been switched On?●
The batteries may be running low. Replace them.●
Point the remote control directly at the front of the TV (within a 30 ●
degree angle of the front of the TV).
Situate the TV away from sunshine or other sources of bright light
●
not to shine on the TV’s remote control signal receiver.
There may be red spots, blue
spots, green spots and black
spots on the screen
This is a characteristic of liquid crystal panels and is not a problem. ●
The liquid crystal panel is built with very high precision technology
giving you fine picture details.
Occasionally, a few non-active pixels may appear on the screen as
a fixed point of red, green, blue or black.
Please note this does not affect the performance of your LCD.
The LCD panel moves slightly
when it is pushed with a finger
Clattered sound might be heard
There is some flexibility around the panel to prevent damage to the ●
panel.
The panel might move slightly when it is pushed with a finger, and
●
clattered sound might be heard. This is not a malfunction.
An error message appears
Follow the message’s instructions.●
If the problem persists, contact the authorized Service Centre.●
FAQs
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