Panasonic WV-SW355 - Page 125

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Symptom Cause/solution
Reference
pages
The image is not being
refreshed.
 • Dependingontheversionofyourbrowser,theremightbe
difficulties refreshing the picture, etc.
Installation
Guide
 • Dependingonthetrafficofthenetworkortheconcentra-
tion of access to the camera, there might be difficulties
displaying the camera picture. Request the camera pic-
ture using the web browser such as by pressing the [F5]
key, etc.
–
No image is displayed (or too
dark).
 • Isthebrightnesssettingsetatanappropriatelevel?
Click the [Normal] button of [Brightness].
9
Images are displayed washed
out.
 • Isthebrightnesssettingsetatanappropriatelevel?
Click the [Normal] button of [Brightness].
9
Flicker appears on the screen.
 • Whenflickeroccursfrequently,select"Indoorscene"for
"Light control mode".
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Images cannot be saved on the
SD memory card.
Failed to write/read data on the
SD memory card.
 • IstheSDmemorycardinsertedcorrectly?
Check if the SD memory card is inserted correctly.
Installation
Guide
 • IstheSDmemorycardformatted?
Format the SD memory card.
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 • Isn’tthewriteprotectswitchsetto"LOCK"?
  Whenthewriteprotectswitchissetto"LOCK",available
size/total size indication of the SD memory card to be dis-
played on the [SD memory card] tab will be
"**********KB/**********KB".
–
 • Is"--------KB/--------KB"displayedon"Remaining
capacity"ofthe[SDmemorycard]tab?
Format the SD memory card.
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 • Isanyrecognitionerrorreceivedwhenthe"Diag."of"Mail
notification"or"Panasonicalarmprotocol"isused?
Format the SD memory card.
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 • Isn'ttheSDmemorycardoutoforder?
There are limited times to overwrite on an SD memory
card. When frequently overwritten, it may be at the end of
product life. It is recommended to replace the SD memory
card.
–
Cannot transmit audio to the
camera.
 • Arethemicrophoneandthespeakerconnectedcorrectly
andfirmly?
Confirm that they are connected correctly and firmly.
Installation
Guide
 • IstheviewersoftwareinstalledonthePC?
Confirm that the viewer software "Network Camera View
4S" is installed.
5
Audio is not output from other
i-PRO series products (such as
a network disk recorder or PC
software package).
 • Someofthei-PROseriesproducts(suchasanetwork
disk recorder or PC software package) may not support
"G.711". Set the audio encoding format of the products to
"G.726 (32 kbps)."
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