Pentair PROWLER 930W - Page 15

PROWLER® 930W Robotic Inground Pool Cleaner Installation and Maintenance Guide
11
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Cable twisting
or coiling up
Obstruction in pool
Cleanis getting stuck on the main
drain cover
Excess cable in the pool
Remove obstruction in pool.
Turn off pump and install main drain cover ring.
Straighten cable and lay in sun periodically.
Remove excess cable from pool.
Cleaner is
moving in
circles
Dirt stuck in moving parts
Tracks worn due to extended use
Power supply positioned incorrectly
Algae in pool
Remove dirt from moving parts.
Contact your dealer. Replace tracks.
Place power supply in a position so that the
cleaner can reach all walls.
Correct pool and water conditions.
Cleaner does
not reach all
areas of the
pool
Power supply positioned incorrectly
Cleaner does not climb walls
Algae on pool walls and floor
Pool filter and pump is on
Place power supply in a position so that the
cleaner can reach all walls.
Check reasons for not climbing walls below.
Brush pool walls and floor.
Turn off pool filter and pump and run another
cleaning cycle.
Cleaner does
not climb walls
Cleaner is too heavy
Algae on walls
Water temperature too low and/or
too high
Brushes are worn
Debris caught around impeller
Cleaner is too light from trapped air
Unsuitable pH level
Clean and wash cartridge.
Brush walls.
Ideal water temperature between 43-95°F
(6-35°C)
Replace brushes - contact your dealer.
Clean impeller (see page 8).
Turn cleaner upside down under water to remove
trapped air.
Check pH level - should be between 7.4 - 7.8;
minimum level of 7.2.
Motor not
working
Impeller blocked
Drive system blocked
Electrical problem - motor unit,
communication cable, or power supply
Clean impeller (see page 8).
Clean tracks and wheels.
Consult with your dealer or service center.
Cleaner will not
sink
Air caught in trapped in cleaner Turn cleaner upside down under water to remove
trapped air. Wash the cartridge. Remove calcium
deposits or other chemical sediments.
Open inlet flap in the bottom lid to remove dirt and/
or trapped air.
Power supply
or power supply
switch light is
not working
Not plugged in properly or main
socket is damaged
Reconnect and check main power supply.