WHOLE HOUSE WATER SOFTENING SYSTEM • 29
If the troubleshooting guide did not resolve the unit’s symptoms, please contact your local Dealer for service.
TROUBLESHOOTING GUIDE CONTINUED
SYMPTOM CAUSE SOLUTION
3. The valve fails to
draw brine
4. The valve cycles
continuously
5. Excessive water
in the brine tank
6. The valve fails
to refill the
brine tank
1. Low operating pressure.
2. The injector is plugged.
3. The injector filter is plugged.
4. The drain line is restricted.
5. The brine line is restricted.
6. Leak in the brine line.
7. Not enough water in the brine tank.
1. Defective or shorted microswitch(es).
1. The valve fails to draw brine.
2. Improper or missing brine refill
flow control.
3. Leak between the rotor and seal disk.
1. Blockage in the brine line or
brine valve.
1. Remove the blockage.
2. Verify that the flow control is installed
and properly sized.
1. Refer to SYMPTOM #3.
1. Replace the microswitch(es).
7. Refer to SYMPTOM #6.
6. Check the brine line and connections
for leaks.
5. Check the brine line for kinks
or restrictions.
4. Check the drain line for kinks or
restrictions. Verify that the backwash
flow control is free of debris.
3. Clean the injector filter.
2. Clean the injector.
1. Verify the operating pressure
(20 psi min.).
3. Check the rotor and seal disk;
replace if necessary.
2. Improper or missing brine refill
flow control.
3. Plugged brine refill flow control.
3. Remove the debris.
2. Verify that the flow control is installed
and properly sized.
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