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TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the unit appears to be malfunctioning, read through NORMAL OPERATION first. If the problem
persists, check the TROUBLESHOOTING GUIDE. Locate the problem in the guide and refer to the
cause and its remedy before calling for service. The problem could be something, which can be solved
without a service call.
GENERAL TROUBLESHOOTING
DANGER
ELECTROCUTION HAZARD!!
NEVER ATTEMPT TO REPAIR OR PERFORM MAINTENANCE ON THE UNIT UNTIL THE MAIN
ELECTRICAL POWER HAS BEEN DISCONNECTED.
No interior light
Is the bulb loose?
Is the bulb burned out?
Light stays on when door is closed
Manual ON/OFF light switch is turned ON.
Is the door switch making contact with the door?
Noise during operation
Certain sounds are normal. Soft sounds from the compressor, fan motor and valves will be heard.
During freezer defrost crackling is normal.
Controller display is flashing “P1”
There is a thermostat probe failure.
Controller display is flashing “P2”
There is an evaporator probe failure.
Controller display is flashing “HA”
The internal compartment temperature has exceeded the high temperature alarm preset value for
over 30 minutes.
Check to ensure door is closed.
Check for door gasket seal.
Did you just install warm product?
Is the condenser clean?
Is the louvered toe plate obstructed?
Has the surrounding ambient temperature changed dramatically?
Is the interior light ON?
Controller display is flashing “LA”
The internal compartment temperature has exceeded the low temperature alarm preset value for over
30 minutes.
Check to ensure door is closed.
Check for door gasket seal.
Has the surrounding ambient temperature changed dramatically?
Controller display is flashing “EE”
The controller has a data or memory failure
The refrigerated cabinet isn’t running
Is there electrical power to the unit?
Is your home circuit breaker or fuse on?
Is your ON/OFF key pad on?
Is your condenser area clean?
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