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Philips Lifeline GoSafe 2 User Manual

Philips Lifeline GoSafe 2
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GoSafe 2 Mobile Medical Alert Service
Instructions for use
Medical Alert
Service
Instructions for use
Agency Filing Copy

Table of Contents

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Philips Lifeline GoSafe 2 Specifications

General IconGeneral
Product TypeMedical Alert System
CategoryPersonal Emergency Response System (PERS)
GPS TrackingYes
Fall DetectionYes
Two-Way CommunicationYes
Mobile NetworkAT&T
RangeUnlimited (uses cellular network)
Water ResistanceWater-resistant (can withstand splashes and brief immersion)

Summary

Important Notice to User

About This Manual

Training

Reading and understanding instructions for safe and effective use.

Definitions & Clarifying Terminology

Explains key terms like 7150MHB, Alarm State, Audio Beacon, AutoAlert.

Your Philips Lifeline Service

Welcome to Philips Lifeline

Expresses gratitude for choosing the service and advises to read manual.

Warnings and Cautions

Advises to pay special attention to warning and caution instructions.

GoSafe 2 Mobile Pendant (7150MHB)

Setting up your Lifeline Service

Guides the user on the initial setup process for the system.

Responders and People to Notify

What is a “Responder”?

Defines the role and purpose of designated 'Responders'.

Choosing a Responder

Provides criteria for selecting an ideal Responder for assistance.

Calling for help

Who are "People to Notify” or “Notifies"?

Defines 'People to Notify' and their role in receiving post-response information.

Calling for help inside your home

Provides step-by-step instructions on how to initiate a help call from the pendant.

Your Pendant calls the Lifeline Response Center

Explains the process of the pendant connecting to the Response Center.

The Response Center will answer the call

Details the interaction between the user and the Response Associate.

The Response Center will assess the situation

Explains how the Response Center handles the emergency situation.

Signal Coverage

Caution: Your GoSafe 2 Pendant is designed to work inside and outside of your home

Explains the operational range and conditions for the pendant.

Battery information

Equipment service

Contact Philips Lifeline

Safety information

GoSafe 2 Mobile Pendant

Cleaning and Care

Provides instructions for cleaning and maintaining the GoSafe 2 Mobile Pendant.

Warnings

Lists critical safety warnings related to neck cords and device handling.

Lithium Battery Disposal

Advises on the proper disposal of the pendant's lithium battery.

Heat and Water Precautions

Warns against excessive heat and clarifies water resistance limits.

GoSafe 2 Mobile Pendant (7150MHB)

Device Overview

Introduces the pendant's connectivity, usage locations, and AutoAlert fall detection.

Front view

Identifies and explains the components visible on the front of the pendant.

Charger

Describes the charger and its function for recharging the pendant.

Back view

Identifies and explains the components visible on the back of the pendant.

Back view with labeling description

Details the labels and markings found on the back of the pendant.

Determining your location

Audio Beacon

Explains the function of the Audio Beacon for locating the user.

What to expect when the AutoAlert fall detection technology detects a fall

About Fall Detection

Discusses the AutoAlert fall detection technology, including its limitations.

Caution

Lists conditions that can affect AutoAlert's fall detection capability.

Caution

Warns about potential interference with medical devices and aircraft.

Charging the battery

Warning

Warns about the pendant being unusable after critical charge warning.

When charging

Provides instructions on how to properly charge the pendant.

Important reminders

Offers key reminders for charging and wearing the pendant.

Sleep mode

During Air Travel

Instructs to use Sleep Mode when traveling by air.

If you are returning the Pendant to Lifeline

Guides on putting the pendant into Sleep Mode for returns.

Caution

Warns that help calls cannot be made in Sleep Mode.

Recommended usage

Provides advice on how to best use and wear the pendant at all times.

Talking during an alarm

Advises on how to speak to Lifeline during an alarm for best results.

Waterproof rating

Reaffirms the pendant's waterproof capabilities for showering/bathing.

GoSafe 2 Mobile Pendant – Alarms

Introduction

Introduces the types of alarms processed by the pendant.

Audible and Visual Alarm Indicators

Explains the indicators for high and medium priority alarms.

Silencing Alarms

Explains that high priority alarms cannot be silenced, but medium ones can.

Resetting an Alarm – what does reset mean?

Defines alarm reset and how it applies to high and medium priority alarms.

Alarm Descriptions / Summary Tables

Help Needed – 7150 MHB

Details the description, priority, and reporting of a help alarm from the pendant.

Help Needed – No Cell Signal Available

Describes alarms when the AT&T wireless network is unavailable.

Help Needed – Fall Detected by Pendant

Details alarms when the pendant detects a fall.

Device Error (Medium Priority) Alarms

Low Battery Capacity – 7150 MHB

Explains alarms related to low battery capacity needing replacement.

Battery Requires Charging – 7150MHB

Describes alarms and indicators when the battery needs charging.

Depleted Battery – 7150 MHB

Explains what happens when the battery charge is critically low.

Device Hardware Failure – 7150 MHB

Describes alarms generated by internal hardware errors.

Software Failure-End Device 7150 MHB

Details alarms related to software errors in the end device.

Supervision and Check-in Alarms (Informational Messages)

Auto Test Call 7150 MHB

Explains automatic test calls for confirming proper device operation.

Delay in Determining Alarms

Logging Alarms

Safety and Regulatory Compliance

IEC regulations

Details compliance with national and international standards.

Device classification

States the device classification as an internally powered FDA Class II device.

Radio specifications

Lists the radio characteristics compliant with FCC regulations.

FCC Notice to Users

Outlines the FCC compliance conditions for device operation.

Radio interference

Discusses FCC RF radiation exposure limits and compliance.

Industry Canada Notice to Users

Provides compliance information for Industry Canada.

Class B digital device notice

States compliance with Canadian Class B digital device standards.

Essential performance

Defines the essential performance of the pendant under normal conditions.

Contraindications

Caution

Warns about potential contraindications with implantable electronic medical devices.

Compatibility

Advises on using only approved components and authorized modifications.

Risks and Benefits

Safety

Warnings

Provides general safety warnings regarding maintenance, usage, and safety devices.

Electrical safety

Warns about dangerous electrical voltages in the power supply adapter.

Explosion safety

Warns against using the product in explosive environments.

Maintenance

Expected Service Life

States the expected service life of the GoSafe 2 Mobile Pendant.

Power Supplies, Extension Cords and Power strips

Advises against using extension cords or power strips.

Technical Specifications

Standards Compliance

Lists the standards and regulations the device conforms to.

Open source software

Mentions the use of Wiced™ SDK and associated open-source code.

Environmental Ratings

Provides operating, storage, and bathing environmental parameters.

Electrical Specifications

Product Disposal – Environmental Requirements

Introduction

Philips Lifeline's commitment to environmental protection and product use.

Final disposal of the product

Explains the process for final disposal of the product.

Electromagnetic Comparability – EMC

Discusses electromagnetic compatibility evaluation according to IEC standards.

EMC Informational Tables

Presents tables on EMC emissions and guidance for the device.

Table 2 - Guidance and Manufacturer's Declaration – Immunity

Details immunity test levels and electromagnetic environment guidance.

Table 4 – Guidance and Manufacturer's Declaration – Immunity

Provides immunity guidance for RF and other electromagnetic fields.

Symbols

Symbol Description

Explains various symbols used on the device and packaging.

Symbol Description

Explains symbols for radiation, manufacturer, date, LOT, REF, SN, temperature, and humidity.

SECURITY and PRIVACY-related controls that are supported by this product