If some channels seem to be gone or displaced, the
broadcaster might have changed the transponder location of
these channels. To restore the channel positions in the
channel list, you can try an update of the channel package.
I cannot remove a satellite
• Subscription packages do not allow removing a satellite. To
remove the satellite, you have to do a complete installation
again and select another package.
Sometimes the reception is poor
• Check if the satellite dish is solidly mounted. Strong winds
can move the dish.
• Snow and rain can degrade the reception.
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