7
Operating time
Mode Operating time
Using the handheld with Turbo-mode Up to 15 minutes
Using the handheld with Eco-mode Up to 60 minutes
Error codes and their meaning
LED signal on the appliance (or on the
battery pack)
Meaning of the error Suggested solution
Flashes twice a second for 10 times.
The ambient temperature is too high or too
low.
Move the appliance to a cooler or warmer
room. Use and store the appliance at a
temperature between 0 °C and 35 °C. Charge
the appliance or battery at a temperature
between 10 °C and 35 °C.
Flashes three times a second for 15 times.
The motor is jammed or damaged. Remove the battery (Fig. 6), wait 10 seconds,
and then put the battery back. If this does not
work, please take the appliance to a Philips
service center or contact the Consumer Care
Center.
Flashes twice a second for 10 times.
Foreign object is stuck in the nozzle. Make sure the appliance is switched off. Clean
the nozzle according to the user manual by
removing the tube from the main appliance.
Remove the object in the nozzle and restart the
appliance.
Flashes three times a second for 15 times.
There is a short circuit in the nozzle. Remove the nozzle, leave it aside for potential
moisture to dry, and then put the nozzle back.
If this does not work, please take the appliance
to a Philips service center or contact the
Consumer Care Center.
Flashes twice a second for 10 times.
A wrong adapter is used. Change to the supplied adapter.
Flashes four times a second for 20 times.
The battery is not charged. Charge the appliance and restart the appliance.
If this does not work, please take the appliance
to a Philips service center or contact the
Consumer Care Center.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The appliance does not respond when
the on/off button is pushed.
The battery is empty. To charge the battery, connect the appliance to the
charging station or attach the handheld vacuum cleaner
directly to the power plug of the adapter.
The temperature of the appliance is too
hot or too cold.
Make sure the appliance is used at a temperature between
0 °C to 35 °C.
There is an over current in the appliance. Wait for 30 seconds before restarting the appliance.
If you have checked the above and the appliance still does
not charge, take it to a Philips service center or contact the
Consumer Care Center.
The battery is charged and attached,
but the appliance cannot be switched
on.
The appliance is still connected to the
adapter.
Remove the appliance from the adapter before restarting
it.
If you have checked the above and the appliance still does
not charge, take it to a Philips service center or contact the
Consumer Care Center.
The appliance is charging very slow. An external adapter or an adapter from
other appliances is used.
Charge the appliance with the supplied adapter.
The charging station is not stable on
the wall.
The screws holding the charging station
are loose.
Tighten the screws.
The screws are not the right size. Mount the charging station with the supplied screws.
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