8 Troubleshooting
120
Tympanic Temperature Problems
Flexible Nurse Call Relay
Keyboard/Mouse not Functioning
Symptoms Possible Cause of Failure Failure Isolation and Remedy
The Tympanic Thermometer
does not function.
There is no connection either between
the base station and the thermometer,
or the base station and the host
monitor.
The thermometer is defective.
Verify that the interface cable between the
base station and the host monitor is
connected correctly. Verify that the
thermometer cable is connected to the base
station, and that its connector is not
damaged. If the problem persists, replace
the thermometer.
The Tympanic Thermometer
display is blank.
The temperature reading is
unusually high.
The probe cover is damaged, or not
attached correctly.
Verify that the probe cover is not torn, and
that the probe is inserted into the cover
completely. If the problem persists, use a
new probe cover.
The temperature reading is
unusually low.
The probe, probe cover, or the ear canal
is obstructed.
Remove any obstructions from the probe
cover, the probe tip, and the patient's ear
canal.
Symptoms Cause of Failure Failure Isolation and Remedy
The INOP message Check
Nurse Call Relay is issued.
The Flexible Nurse Call Relay I/O
board is defective.
Replace the Flexible Nurse Call Relay I/O
board.
The monitor alarmed, and the
Nurse Call is not activated.
There is an incorrect configuration
present (Relay latency, Relay trigger).
Check the monitor configuration (see the
Configuration Guide).
The connection of the cable to the
monitor, or the nurse call system is
defect.
Check the cable connections.
The Flexible Nurse Call Relay I/O
board is defective.
Replace the Flexible Nurse Call Relay I/O
board.
Symptoms Possible Causes of Failure Failure Isolation and Remedy
The Keyboard/Mouse
attached directly to the
monitor are not
functioning.
The Keyboard/Mouse are not connected
properly.
Check the cabling.
The Keyboard/Mouse are defective.
Replace the Keyboard/Mouse.
The USB/PS/2 I/O board is not properly
plugged in.
Ensure that the USB/PS/2 I/O board is
properly plugged in. If necessary, remove
the board and plug it in again.
The USB/PS/2 I/O board is defective.
Replace the I/O board.
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