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Problem Possible cause Solution
The sealing ring
around the jar lid is not
assembled correctly or is
not assembled.
Make sure the sealing ring is correctly
assembled around the jar lid with the at
side facing out.
The blending
function does not
work.
There is too much food
in the jar.
Switch o the appliance and process a
smaller quantity. Raw food put in the jar
should not exceed top of the blade unit.
The jar is not placed on
the main unit correctly.
Place the jar on the main unit with the
lid on the top, align the icon on the jar
with the icon on the main unit, and
turn the jar clockwise to securely lock it in
place on the main unit.
The jar lid is not locked
onto the jar correctly.
Place the jar lid on the jar and turn it
clockwise to close it securely.
You are using the
appliance to blend sticky
food such as cheese.
Check the recipe booklet and use
appropriate ingredients to blend.
You have been using
the blending function
continuously for more
than 30 seconds.
Stop blending and let the appliance cool
down for a few seconds and then start
blending again.
The appliance
makes a lot of
noise, produces an
unpleasant smell,
is hot to touch,
emits smoke, etc.
There is too much food
in the jar.
Switch o the appliance and process a
smaller quantity.
You have been using the
blending function for too
long�
Do not let the appliance blend
continuously for more than 30seconds at
a time�
The appliance
produces a lot
of noise and
vibration during
blending.
The sieve is not attached
to the jar lid.
Make sure that the sieve is attached to the
jar lid.
Temperature of
the defrosted food
is still low.
There is too much food
in the storage pot.
Make sure that the amount of food in
the storage pot does not exceed the
maximum scale marked on the side of the
pot.
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