Philips BG1025 - Troubleshooting; Common Problems and Solutions

Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Problem Cause Solution
The appliance does not
work.
The battery is empty. Replace the battery.
The appliance makes
more noise and/or
vibrates more strongly
than usual.
One or more parts are broken,
perhaps because you dropped
the appliance.
Take the appliance to your dealer or to
an authorised Philips service centre for
examination or repair.
If this appliance is used
professionally, it will reach the
end of its life earlier
Do not use the appliance professionally.
The trimming head is dirty. Clean the trimming head
(see chapter ‘Cleaning’).
Reduced trimming
performance
You use the appliance in the
wrong way.
Follow the instructions in chapter
‘Using the appliance’.
The trimming head is dirty. Clean the trimming head
(see chapter ‘Cleaning’).
The battery is running low. Replace the battery (see chapter
‘Recycling’).
You have not attached the
trimming comb properly.
Remove the trimming comb and reattach it
(see chapter ‘Using the appliance’).
Your skin may be moist. Dry your skin with e.g a towel before use.
ENGLISH10