Philips Efficia DFM100 - Clock Backup Battery

Symptoms 17: Troubleshooting
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Symptoms
The following tables list symptoms, statements and messages that you may encounter while using
the Efficia DFM100. The tables also provide possible causes and potential solutions. Symptoms are
categorized by functionality.
When troubleshooting issues related to connecting the patient to the Efficia DFM100, it is
recommended that one single person follow the connection path from the patient to the device to
assure a proper end-to-end connection.
Table 49 General Problems
Symptom Possible Cause Potential Solution
The Efficia DFM100 does
not turn on.
There is no power. Check the battery pack. Insert a fully charged battery.
Connect the device to AC power.
Short battery life (battery
appears to lose its charge
quickly).
Battery may be nearing its
end of life.
Replace the battery.
When turning the device
on, it displays a



message. If you
turned the device to AED or
Manual Defibrillation
Mode,

is added to the message.
Therapy Mode is not
available because of a device
failure.
Begin CPR if needed. Run an Operational Check. If it
fails or the problem continues, take the device out of use
and call for service.
Audio is too low or absent.
The
,  or
volume is configured to a
 or  setting.
Use the
 menu to adjust the volume of the
prompt.
There is a problem with the
device’s speaker.
Run an Operational Check to confirm the speaker is
operating.


message on display.
A total power failure or
critical software failure has
occurred.
Reset alarms, waveforms, volumes and other settings
previously defined for the current patient.



message on
display.
An error has occurred which
corrupted your configuration
file.
Reset your Configuration settings to your customized
settings.


message on display.
A critical device failure has
been detected at startup or
during RFU testing. Clinical
modes are disabled.
Run an Operational Check. If it fails or the problem
occurs repeatedly, take the device out of use and call for
service.


message on display.


message on display.
A device failure has been
detected at startup or during
RFU testing. The device is
unable to deliver therapy.


message on display.
A non-critical device failure
has been detected at startup
or during RFU testing.
Review error and alarm messages on screen. Call for
service.