Problem Cause Solution
The coffee exit duct is clogged. Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle. Then switch the
appliance off and on again.
The coffee is not hot
enough.
The cups you use are cold. Preheat the cups by rinsing them with
hot water.
The temperature is set too low.
Check the menu settings.
Set the temperature to 'high' in the
menu.
You added milk. Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
The machine does not
grind the coffee beans.
The coffee exit duct is clogged. Clean the coffee exit duct
The machine grinds the
coffee beans, but coffee
does not come out or
coffee comes out slowly.
The coffee exit duct is blocked. Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle. Switch the appliance off
and on again.
The AquaClean filter was not
prepared well for installation.
Switch off the machine and remove the
filter from the water tank. Immerse the
filter upside down in a jug with cold
water and wait until no more air bubbles
come out. Place back the filter in the
water tank, restart the machine and
dispense 2-3 cups of hot water.
The grinder is set to a too fine
setting.
Adjust the grinder to a coarser setting.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
The machine circuit is blocked
by limescale.
Descale the machine.
The milk does not froth. The milk carafe is dirty or not
inserted correctly.
Clean the carafe and make sure that you
position and insert it correctly.
The milk dispensing spout has
not been opened fully.
Make sure that the milk dispensing
spout is in the correct position.
The milk carafe is incompletely
assembled.
Make sure that all the components
(especially the milk tube) have been
assembled correctly
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