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English
Problem Cause Solution
The coffee grounds
container is too full and
the 'empty coffee
grounds container' icon
did not appear on the
display.
You removed the drip tray
without emptying the grounds
container.
When you remove the drip tray, also
empty the coffee grounds container even
if it contains only a few coffee pucks. This
ensures that the coffee pucks counter is
reset to zero and that the number of
coffee pucks is counted correctly.
I cannot remove the brew
group.
The brew group is not in the
correct position.
Reset the machine in the following way:
close the service door and place back the
water tank. Switch the machine off and
back on again and wait for the lights in
the drinks icons to come on. Try again to
remove the brew group. See chapter
'Removing and inserting the brew group'
for step by step instructions.
I cannot insert the brew
group.
The brew group is not in the
correct position.
Reset the machine in the following way:
close the service door and place back the
water tank. Leave the brew group out.
Switch the machine off and unplug it.
Wait for 30 sec. and then plug the
machine back in and switch it on and wait
for the lights in the drinks icons to come
on. Then put the brew group in the
correct position and reinsert it into the
machine. See chapter 'Removing and
inserting the brew group' for step by step
instructions.
The coffee is watery. The brew group is dirty or needs
to be lubricated.
Remove the brew group (see 'Removing
the brew group from the machine'), rinse
it under the tap and leave it to dry. Then
lubricate the moving parts (see
'Lubricating the brew group').
The machine is performing its self-
adjustment procedure. This
procedure is started automatically
when you use the machine for the
first time, when you change to
another type of coffee beans or
after a long period of non-use.
Brew 5 cups of coffee initially to allow the
machine to complete its self-adjustment
procedure.
The grinder is set to a too coarse
setting.
Set the grinder to a finer (lower) setting.
Brew 2 to 3 drinks to be able to before
taste the full difference.
The coffee is not hot
enough.
The temperature is set too low. Set the temperature to the maximum
setting. To adjust the temperature, press
the 'Settings' icon.
A cold cup reduces the
temperature of the drink.
Preheat the cups by rinsing them with hot
water.
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