Philips HeartStart MRx - Page 270

20 Troubleshooting Symptoms
258
Table 66 12-Lead Transmission Problems (Bluetooth)
Symptom Possible Cause Possible Solution
Bluetooth Malfunction
INOP.
•The MRx does not
have a Bluetooth card.
• The Bluetooth card is
incompatible.
• The Bluetooth card is
corrupt.
•Call for service.
•Call for service.
•Call for service.
No Bluetooth Devices Detected message.
•The MRx could not
discover the Bluetooth
device.
• The Bluetooth device
is not turned on.
• The Bluetooth device
is not authorized to
pair with the MRx.
• The Bluetooth device
is not within range.
• The Bluetooth card is
corrupt.
• Try searching again for Bluetooth devices.
• Make sure the Bluetooth device is turned on.
• See the Bluetooth device’s documentation to set
authorization.
• Move the Bluetooth device closer to the MRx,
within the transmitting range. (See the 12-Lead
Transmission Implementation Guide for
information on transmission ranges.)
•Call for service.
No Bluetooth Profiles Configured message.
• There are no profiles
configured for the
Bluetooth device.
• Create a profile for the Bluetooth device. See
the 12-Lead Transmission Implementation Guide
for more information.
Transmission Settings Have Not Been
Configured
message.
• The Hub information
settings are not
correct.
• Modify the Hub Configuration settings on the
MRx as needed.
Bluetooth Connection Lost message.
• The Bluetooth device
is not within range.
• Move the Bluetooth device closer to the MRx,
within the transmitting range. (See the 12-Lead
Transmission Implementation Guide for
information on transmission ranges.)
Bluetooth device pairing failed message.
• The wrong pass code
was entered on the
Bluetooth device
• The pairing process
timed out.
• The Bluetooth card is
corrupt.
• Check the pass code. Select the device from the
MRx Add Devices list and pair again.
• Try pairing again.
•Call for service.
No Bluetooth Devices Configured message.
• The Bluetooth device
has not been paired
with the MRx.
• Pair the Bluetooth device with the MRx.