Problem Possible cause Solution
If this does not work, place the appliance on a part of
your body where it is easy to establish full skin contact, for
example on your lower arm. Then check if the ‘ready to
ash’ light works. If the ‘ready to ash’ light still does not start
blinking when you place the appliance on the skin, contact the
Consumer Care Centre in your country, your Philips dealer
or a Philips service centre.
The ‘ready to ash’
light rst blinks
orange and then
lights up orange
continuously
when I place
the appliance on
the skin and the
appliance does not
release a ash.
The skin you are
trying to treat is
too dark.
To prevent your skin from developing side effects, the
appliance does not work on skin that is too dark. You might
be able to use Philips Lumea Essential on lighter coloured
body parts. If this does not work either, contact the
Consumer Care Centre in your country, your Philips dealer
or a Philips service centre.
The ‘ready to
ash’ light does
not work when
I place the
attachment on
my skin, but the
cooling fan works.
The overheat
protection has
been activated.
When the overheat protection has been activated, the fan
still works. Do not switch off the appliance. Let it cool down
for approx. 15 minutes before you continue to use it. After
5 minutes the appliance switches off automatically. Then let
it cool down for 10 more minutes. If the ‘ready to ash’ light
still does not work when you place the appliance on the
skin, contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
The ‘ready to
ash’ light lights up
continuously, but
the appliance does
not produce a
ash when I press
the ash button.
The appliance
needs to be reset.
To reset the appliance, switch off the appliance and switch it
on again. If the ‘ready to ash’ light lights up continuously, but
the appliance still does not produce a ash when you press
the ash button, contact the Consumer Care Centre in your
country, your Philips dealer or a Philips service centre.
Intensity light
1 continues to
blink and I cannot
change the setting.
The attachment is
not placed on the
appliance properly.
Place the attachment on the appliance properly.
All intensity lights
go on alternately.
The appliance
needs to be reset.
To reset the appliance, switch off the appliance and switch it
on again. If the intensity lights continue to go on alternately,
contact the Consumer Care Centre in your country, your
Philips dealer or a Philips service centre.
All intensity
lights are blinking
simultaneously.
The appliance is
defective.
Contact the Consumer Care Centre in your country, your
Philips dealer or a Philips service centre.
The appliance
produces a strange
smell.
The attachment
and/or the lter
glass is dirty.
Clean the attachment and the light exit window carefully. If
you are unable to clean the attachment properly, contact the
Consumer Care Centre in your country, your Philips dealer
or a Philips service centre to replace the attachment.
ENGLISH24
To Next Page
Loading...
