Troubleshooting
7-126 Maintenance, Troubleshooting, and Repair
HP P2478W or
P2878U LC2000:
Step 1. Properly shutdown and restart the Server. During bootup, press F2 to enter Setup.
Press the keyboard F9 key to open the Setup Defaults window.
Step 2. Select Yes and press Enter to display the Phoenix BIOS System Configuration
window.
Step 3. Select Configuration System folder. using the keyboard right arrow key.
Step 4. Select the Configuration System folder. Tab to the Configuration Menu items
and change the settings as indicated below (all other settings keep as is):
• Set the correct Time and Date if incorrect
• Select Integrated I/O Port Settings and press Enter
If no external modem is connected:
– select Serial Ports and press Enter
— select Serial Port B
— change to Disabled
—press Enter twice
—press ESC twice to return to the Configuration Menu
If an external modem is installed:
– select Serial Ports and press Enter
— select Serial Port B
— change to Enabled
—2F8
—IRQ3
—press ESC twice to return to the Configuration Menu
• Select PCI Device Settings and press Enter
– select PCI IRQ Locking and press Enter
– Tab down to select Individual IRQ Locking and press Enter and make the
following changes:
– Press ESC three times to return to the Configuration Menu
PCI Slot 1 Change to [Disabled]
PCI Slot 2 Change to [Disabled]
PCI Slot 3 Change to [11]
PCI Slot 4 Change to [10]
PCI Slot 5 Change to [3] (if external modem is
connected, set this to [Disabled])
PCI Slot 6 Change to [Disabled]
Embedded LVD SCSI A Change to [Disabled]
Embedded LVD SCSI B Change to [Disabled]
Embedded LAN Change to [5]
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