Troubleshooting Cardiograph Issues Troubleshooting
PageWriter TC 70 Cardiograph Service Manual 3-13
After pressing the
Archive button, it
takes longer than 40
seconds before the
Archive list is
displayed when the
main archive has
more than 130 ECGs
stored.
System slow-down
from full ECG database
Save or delete ECGs from the Main Archive.
There is a known system performance impact when the
near maximum number of ECGs have been stored in
the main archive area.
Transfer of ECGs to
a USB memory stick
fails and there are
still less than 200
ECGs on the
removable media
device.
USB memory stick file
system limitation
Delete unwanted files from the USB memory stick.
No reply received
from TraceMaster
Remote site
message
The server is
unavailable.
Configuration error
1 Contact the TraceMasterVue system administrator
and report the error.
2 Check the IP address and the TraceMaster server
URL in the TraceMaster configuration settings.
Archive function
could not be
completed. Please
restart cardiograph
and try again.
message
Archive error Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
Archive process
was terminated due
to an error
message
Archive error Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
Bad reply received
from TraceMaster
Remote site
message
Archive error, bad reply
from server
1 Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
2 Contact the TraceMasterVue system administrator
and report the error.
Unexpected reply
received from
TraceMaster
Remote Site
message
Archive error,
unexpected reply from
server
1 Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
2 Contact the TraceMasterVue system administrator
and report the error.
Table 3-5 Archive Screen Issues (continued)
Symptom Possible Cause &
Investigation Step
Solution