Philips PageWriter TC70 - Page 70

Troubleshooting Troubleshooting Cardiograph Issues
3-14 PageWriter TC 70 Cardiograph Service Manual
Invalid XML schema
version
message
Archive error,
unsupported XML
schema
1 Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
2 Contact the Philips Response Center.
Unsupported XML
version
message
XML schema of
selected ECG is not
supported by
TraceMasterVue server.
1 Check the TraceMaster configuration settings
screens to ensure that the correct TraceMaster
server version is selected.
2 Contact the Philips Response Center.
XML error message XML ECG file
corrupted
Contact the Philips Response Center.
XML unicode
encoding is not
UTF-16
message
Invalid encoding Contact the Philips Response Center.
Error accessing
external XML file
message
File I/O error Contact the Philips Response Center.
Error XML file is
too large
message
File is too large Contact the Philips Response Center.
Error XML file did
not transform
message
File I/O error Contact the Philips Response Center.
Fax transmission
did not complete
message
Fax not completed Retry the fax operation
There is no default
TraceMaster server
available for Auto
Time Sync
message
TraceMasterVue
settings are not
configured correctly.
Check the TraceMasterVue configuration settings on
the cardiograph.
Table 3-5 Archive Screen Issues (continued)
Symptom Possible Cause &
Investigation Step
Solution