Troubleshooting Troubleshooting Cardiograph Issues
3-20 PageWriter TC 70 Cardiograph Service Manual
Printer
temperature is too
high
message
The temperature of the print head is
too high.
1 Shut down cardiograph and wait 20
minutes.
2 If error persists, contact the Philips
Response Center.
Printer underflow.
message
Intermittent PIM communication
issues during rhythm printing
Follow the steps in Table 3-3, “Signal
Acquisition Issues,” on page 3-8 for PIM
signal acquisition issues.
Printer voltage high
message.
Printer supply voltage on main board
is outside of expected ranges on the
high side.
If message persists, contact the Philips
Response Center.
Printer voltage low.
message
Printer supply voltage on main board
is outside of expected ranges on the
low side.
If message persists, contact the Philips
Response Center.
Printer Door is
Open
message
Printer door is open. 1 Close the printer door.
2 Restart the cardiograph. See
“Restarting the Cardiograph” on
page 3-34.
Check Printer
message appears
with no apparent
printer problem
present.
Printer controller error
Printer cable inside cardiograph has
become dislodged.
1 Open and close printer paper drawer.
Message does not reoccur.
2 If message persists, contact the
Philips Response Center.
3 The cardiograph must be serviced to
check inside cables. Contact the
Philips Response Center.
Printed report looks
too small or
compressed.
Printer controller error
1 Run the Printer Test from the Service
Utilities on page 3-39.
2 If test passes, retry print operation.
3 If test fails, restart the cardiograph.
See “Restarting the Cardiograph” on
page 3-34.
4 If the problem persists, contact the
Philips Response Center.
Table 3-7 Printer Issues (continued)
Symptom Possible Cause & Investigation Step Solution
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