Troubleshooting Troubleshooting Cardiograph Issues
3-28 PageWriter TC 70 Cardiograph Service Manual
Invalid default
TraceMaster
connection for
selected OrderVue
inbox. Please select
the correct
TraceMaster
connection for the
inbox.
message
Incorrect
TraceMasterVue
specified in the
configuration.
1 Check the cardiograph’s TraceMaster
configuration settings.
2 Check the cardiograph’s LAN/WLAN
configuration settings.
Order Error:
Requested function
failed
message
Order application error Contact the Philips Response Center.
Order Error: XML
error
message
XML order error Contact the Philips Response Center.
Orders number
reached the limit of
200. Not all of the
new orders were
appended.
message
Application limitation
1 Delete unwanted orders.
2 Refine your search criteria.
The connection to
the server was reset
message
The network connection
was broken during an
orders operation.
1 Retry the operation.
2 Contact your IT department to report the network
is down.
No order source
selected
message
You attempted to get an
order without
specifying a source.
Specify the source and retry the operation.
Please select at
least one order
message
You touched the ECG
button without selecting
an order.
1 Select an order.
2 Touch the ECG button.
Are you sure you
want to delete the
selected order(s)?
message
You attempted to delete
an order.
Check to make sure that you want to delete the selected
order. If so, confirm the operation. If not, cancel the
operation.
Selection exceeds
maximum number
of outboxes. Select
no more than 12
outboxes.
message
Application limitation Select fewer outboxes and retry the operation.
Table 3-10 Orders Issues (continued)
Symptom Possible Cause &
Investigation Step
Possible Solutions