Troubleshooting
Philips Shaver series 9000
My Philips Shaver is making a loud noise
If your shaver is making a strange or loud noise, it is probably because it is not assembled
correctly. This can cause a rattling noise and we advise that you reassemble your shaver. For
full instructions on how to do it, refer to your user manual.
My Philips Shaver is not working
If your Philips Shaver is not working or turning on, read below the possible causes and our
advice on how to solve them yourself.
Your Philips Shaver is not charged
If you have a rechargeable Philips Shaver, it is possible, that its battery has run out. We advise
you to charge your shaver and then try turning it on again. For details on how to charge your
shaver, please refer to the user manual.
If your Philips Shaver is not rechargeable then it should be plugged into a working electric
socket while in use.
Your Philips Shaver is dirty
It is possible that your shaver does not turn on or move because it is dirty. There can be hair or
dirt particles stuck inside it, causing the shaving heads to become blocked.
To fix this problem, properly clean your shaver. If possible, remove the shaving head and clean
your shaver from the inside as well. For detailed cleaning instructions, refer to your user
manual.
In some shavers, a cleaning reminder symbol will blink to let you know that the shaver needs to
be cleaned.
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